In Case of Emergency
If you are a resident and require urgent assistance, please use the emergency contact details below. Our team is here to help you at any time.
AVA – Your Smart Virtual Assistant Section
Chat with AVA
You can also contact AVA, our Smart Virtual Assistant, for quick support and information.
Add AVA on WhatsApp:
+44 7400 070825
Or scan the QR code to start chatting instantly.
Access to AVA is limited to registered residents whose contact numbers are saved in our database.
24/7 Emergency WhatsApp Line
+44 7300 117447
Please note: This number is for emergencies only. For general queries, contact us during office hours.
We’re committed to keeping our residents safe and supported around the clock. For all emergencies, please use the contact details above — we’ll respond as quickly as possible.