Find helpful guides and videos to resolve common household issues quickly and safely.
Select a category below to get step-by-step support when you need it most.
Urgent & Emergency Issues
Use this section if something feels unsafe or needs immediate attention.
Heating, Water & Power
Help with problems that stop your heating, hot water, or electricity from working properly.
Everyday Maintenance & Troubleshooting
Guidance for common household issues you can often fix yourself.
Damp, Condensation & Ventilation
Help with mould, damp patches, and moisture in the home. Learn how to reduce condensation
Pests, Rubbish & Cleanliness
Guidance on keeping your home clean and preventing pest problems.
Doors, Windows & Security
Help with locks, doors, windows, and home security. Find out what to do if something isn’t working or becomes urgent.
